Friday, February 21, 2014

Virtual Storage Console: Host NetApp discovery hangs at terminating stale tasks @ 15%

Where this error shows:
1. In vsphere client it shows the task is hangs @ 15 % with terminating stale task.
2. Under Virtual storage console , any of the host is showing as unknown or disconnected.

 Cause for this issue:
1. Any of the ESXI host in the vsphere is in not responding or disconnected state.
2. Double check the account Permission used in adding the vsphere to the vsc.

 How to fix this issue:
1. Goto VSC and right click on the host which is showing as disconnected or not responding and click skip option and make sure you have check the small box in it. The host status should show as skipped if skip option is selected.
2. If the esxi host is permanently down then remove that from vsphere client.
3. Check the account permission used for the vsc console configuration having proper access to the vcenter.

     This is a bug in 4.1 version of VSC for vcenter version 5 and it is fixed in 4.2. the bug id is 592931. Here is the bug detail

http://support.netapp.com/NOW/cgi-bin/bol?Type=Detail&Display=592931

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